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404 Emails

Plans and billing

Free and Standard, what counts, and changing your plan.

Every workspace starts on Free: up to 250 subscribers and 1,000 emails a month. Standard has every feature - unlimited automations and forms, and inviting outside designers - in five sizes from 500 to 10,000 subscribers, each with 10 emails a month per subscriber. See Pricing for the prices.

What counts as a subscriber

Only people you can email: subscribed to your list, not unsubscribed, and not blocked after a bounce or spam complaint. Contacts kept without a subscription don't count.

Choose or change your plan

  1. Go to Settings → Billing (owners and admins).
  2. On Free, pick a size and choose Choose this plan. You pay by card through Stripe and can add your company ID (IČO) for the invoice.
  3. Already on Standard? Use Manage subscription to change size, update your card, download invoices or cancel. Any prorated amount is shown before you confirm.

When you reach a limit

Nothing is charged automatically. Billing shows a warning at 80% and 95%. At the subscriber limit, new sign-ups from your forms aren't lost: they wait (for up to 60 days) and are added automatically, oldest first, as soon as there's room. Contacts you add or import yourself can't be subscribed until you choose a bigger size. At the email limit, sending pauses until the 1st of the month or until you choose a bigger size.

Prices are in Kč with no VAT added - 404 Branding s.r.o. isn't a VAT payer. Questions about your situation? Contact us.

Still stuck? Use Help & Support inside the app, or contact us.